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Hacienda Tres Ríos Resort, Spa & Nature Park

Hacienda Tres Ríos Resort, Spa & Nature Park

4.00
Trip Advisor 672 Traveler Reviews
Built in a 326-acre nature park on the Riviera Maya, Hacienda Tres Ríos is a luxurious all-inclusive resort that's known for its efforts in practicing sustainable tourism to protect the region's natural beauty culture.
Carretera Cancún Tulum, Km 54
Tres Rios
77760 Riviera Maya, ROO
MX

Room Descriptions

Mangrove Junior Suite - All Inclusive

Hacienda Tres Ríos Mangrove Junior Suite

This 645-square-foot suite has either a king or two queen beds featuring 300-count Egyptian linens. There's either a private furnished terrace or balcony that faces natural mangroves. The suite is environmentally friendly and was designed with native materials from the Yucatán Peninsula. Among the luxurious amenities are a large closet, mahogany furniture and Mexican marble floors. Along with a sofabed, the living area includes a 32-inch flat-screen TV with satellite channels, a DVD player, a CD player and an alarm clock with an iPod adapter. Guests can take advantage of the personalized Interactive Customer Experience (ICE) touchscreen system to assist them in planning their daily activities.

The spacious marble bathroom has a shower only, deluxe personal care amenities, an electronic scale and the resort's signature robe and slippers.

The all-inclusive plan includes:

  • Unlimited meals and snacks in the resort's bars and restaurants.
  • Premium, domestic and imported alcoholic beverages in the resort's bars and restaurants.
  • 24-hour room service.
  • A minibar that is restocked daily.
  • Complimentary wireless internet access in the room and throughout the hotel.
  • Access to the Exit Lounge upon checkout -- it's the perfect place to relax while waiting for airport pickup.
  • Adventure and nature activities at the Tres Ríos Park. This includes swimming in the rivers and cenotes (snorkeling gear is provided); using the kayaks, Hobie Cat boats and bicycles; Kids' and Teen's Club daily activities; the SenseAdventure tour; and natural guided walks in the nursery. 
  • Nightly entertainment.
  • Use of the fitness center, yoga classes, sauna, steam room and Jacuzzi at Ya'ax Ché Spa.
  • Access to the video library.
  • One 30-minute massage per adult, per stay (a $12 service charge is not included).
  • Taxes and service charges.

Not included in the all-inclusive plan are spa treatments; white glove dinner service at the Chef's Table or any of the six private corners; golf at nearby courses; yachting and fishing; the Temazcal bath ritual; manicures and pedicures; laundry and dry cleaning services; long-distance telephone calls; horseback riding; and scuba diving or snorkeling tours to the reefs.

Amenities Include: All-Inclusive Options Available, Air conditioning, Coffeemaker, Iron / Ironing board, In-room safe, Mini bar, Alarm clock, Balcony, Blackout drapes, Complimentary bottled water, Robes, Slippers, Daily maid service, Room service, Wireless Internet access (Complimentary), Hair dryer, Shower only, Makeup / shaving mirror, Complimentary toiletries, Flatscreen television, Cable / Satellite television channels, CD player, DVD player, MP3 player docking station, Telephone, Voice Mail, Wake-up Calls, Premium bedding, Sofa bed

Mangrove Junior Suite with Jacuzzi - All Inclusive

Hacienda Tres Ríos Mangrove Junior Suite with Jacuzzi

This 645-square-foot suite has either a king or two queen beds featuring 300-count Egyptian linens. There's either a private furnished terrace or balcony that faces natural mangroves. The suite is environmentally friendly and was designed with native materials from the Yucatán Peninsula. Among the luxurious amenities are a private Jacuzzi, a large closet, mahogany furniture and Mexican marble floors. Along with a sofabed, the living area includes a 32-inch flat-screen TV with satellite channels, a DVD player, a CD player and an alarm clock with an iPod adapter. Guests can take advantage of the personalized Interactive Customer Experience (ICE) touchscreen system to assist them in planning their daily activities.

The spacious marble bathroom has a shower only, deluxe personal care amenities, an electronic scale and the resort's signature robe and slippers.

The all-inclusive plan includes:

  • Unlimited meals and snacks in the resort's bars and restaurants.
  • Premium, domestic and imported alcoholic beverages in the resort's bars and restaurants.
  • 24-hour room service.
  • A minibar that is restocked daily.
  • Complimentary wireless internet access in the room and throughout the hotel.
  • Access to the Exit Lounge upon checkout -- it's the perfect place to relax while waiting for airport pickup.
  • Adventure and nature activities at the Tres Ríos Park. This includes swimming in the rivers and cenotes (snorkeling gear is provided); using the kayaks, Hobie Cat boats and bicycles; Kids' and Teen's Club daily activities; the SenseAdventure tour; and natural guided walks in the nursery. 
  • Nightly entertainment.
  • Use of the fitness center, yoga classes, sauna, steam room and Jacuzzi at Ya'ax Ché Spa.
  • Access to the video library.
  • One 30-minute massage per adult, per stay (a $12 service charge is not included).
  • Taxes and service charges.

Not included in the all-inclusive plan are spa treatments; white glove dinner service at the Chef's Table or any of the six private corners; golf at nearby courses; yachting and fishing; the Temazcal bath ritual; manicures and pedicures; laundry and dry cleaning services; long-distance telephone calls; horseback riding; and scuba diving or snorkeling tours to the reefs.

Amenities Include: All-Inclusive Options Available, Air conditioning, Coffeemaker, Iron / Ironing board, In-room safe, Mini bar, Alarm clock, Balcony, Blackout drapes, Complimentary bottled water, Robes, Slippers, Daily maid service, Room service, Wireless Internet access (Complimentary), Hair dryer, Shower only, Spa tub, Makeup / shaving mirror, Complimentary toiletries, Flatscreen television, Cable / Satellite television channels, CD player, DVD player, MP3 player docking station, Telephone, Voice Mail, Wake-up Calls, Premium bedding, Sofa bed

Ceiba Junior Suite - All Inclusive

Hacienda Tres Ríos Ceiba Junior Suite

This 645-square-foot suite has either a king or two queen beds featuring 300-count Egyptian linens. There's either a private furnished terrace or balcony that faces the ocean. The suite is environmentally friendly and was designed with native materials from the Yucatán Peninsula. Among the luxurious amenities are a large closet, mahogany furniture and Mexican marble floors. Along with a sofabed, the living area includes a 32-inch flat-screen TV with satellite channels, a DVD player, a CD player and an alarm clock with an iPod adapter. Guests can take advantage of the personalized Interactive Customer Experience (ICE) touchscreen system to assist them in planning their daily activities.

The spacious marble bathroom has a shower only, deluxe personal care amenities, an electronic scale and the resort's signature robe and slippers.

The all-inclusive plan includes:

  • Unlimited meals and snacks in the resort's bars and restaurants.
  • Premium, domestic and imported alcoholic beverages in the resort's bars and restaurants.
  • 24-hour room service.
  • A minibar that is restocked daily.
  • Complimentary wireless internet access in the room and throughout the hotel.
  • Access to the Exit Lounge upon checkout -- it's the perfect place to relax while waiting for airport pickup.
  • Adventure and nature activities at the Tres Ríos Park. This includes swimming in the rivers and cenotes (snorkeling gear is provided); using the kayaks, Hobie Cat boats and bicycles; Kids' and Teen's Club daily activities; the SenseAdventure tour; and natural guided walks in the nursery. 
  • Nightly entertainment.
  • Use of the fitness center, yoga classes, sauna, steam room and Jacuzzi at Ya'ax Ché Spa.
  • Access to the video library.
  • One 30-minute massage per adult, per stay (a $12 service charge is not included).
  • Taxes and service charges.

Not included in the all-inclusive plan are spa treatments; white glove dinner service at the Chef's Table or any of the six private corners; golf at nearby courses; yachting and fishing; the Temazcal bath ritual; manicures and pedicures; laundry and dry cleaning services; long-distance telephone calls; horseback riding; and scuba diving or snorkeling tours to the reefs.

Amenities Include: All-Inclusive Options Available, Air conditioning, Coffeemaker, Iron / Ironing board, In-room safe, Mini bar, Alarm clock, Balcony, Blackout drapes, Complimentary bottled water, Robes, Slippers, Daily maid service, Room service, Wireless Internet access (Complimentary), Hair dryer, Shower only, Makeup / shaving mirror, Complimentary toiletries, Flatscreen television, Cable / Satellite television channels, CD player, DVD player, MP3 player docking station, Telephone, Voice Mail, Wake-up Calls, Premium bedding, Sofa bed

Ceiba Junior Suite with Jacuzzi - All Inclusive

Hacienda Tres Ríos Ceiba Junior Suite with Jacuzzi

This 645-square-foot suite has either a king or two queen beds featuring 300-count Egyptian linens. There's either a private furnished terrace or balcony that faces the ocean. The suite is environmentally friendly and was designed with native materials from the Yucatán Peninsula. Among the luxurious amenities are a private Jacuzzi, a large closet, mahogany furniture and Mexican marble floors. Along with a sofabed, the living area includes a 32-inch flat-screen TV with satellite channels, a DVD player, a CD player and an alarm clock with an iPod adapter. Guests can take advantage of the personalized Interactive Customer Experience (ICE) touchscreen system to assist them in planning their daily activities.

The spacious marble bathroom has a shower only, deluxe personal care amenities, an electronic scale and the resort's signature robe and slippers.

The all-inclusive plan includes:

  • Unlimited meals and snacks in the resort's bars and restaurants.
  • Premium, domestic and imported alcoholic beverages in the resort's bars and restaurants.
  • 24-hour room service.
  • A minibar that is restocked daily.
  • Complimentary wireless internet access in the room and throughout the hotel.
  • Access to the Exit Lounge upon checkout -- it's the perfect place to relax while waiting for airport pickup.
  • Adventure and nature activities at the Tres Ríos Park. This includes swimming in the rivers and cenotes (snorkeling gear is provided); using the kayaks, Hobie Cat boats and bicycles; Kids' and Teen's Club daily activities; the SenseAdventure tour; and natural guided walks in the nursery. 
  • Nightly entertainment.
  • Use of the fitness center, yoga classes, sauna, steam room and Jacuzzi at Ya'ax Ché Spa.
  • Access to the video library.
  • One 30-minute massage per adult, per stay (a $12 service charge is not included).
  • Taxes and service charges.

Not included in the all-inclusive plan are spa treatments; white glove dinner service at the Chef's Table or any of the six private corners; golf at nearby courses; yachting and fishing; the Temazcal bath ritual; manicures and pedicures; laundry and dry cleaning services; long-distance telephone calls; horseback riding; and scuba diving or snorkeling tours to the reefs.

Amenities Include: All-Inclusive Options Available, Air conditioning, Coffeemaker, Iron / Ironing board, In-room safe, Mini bar, Alarm clock, Balcony, Blackout drapes, Complimentary bottled water, Robes, Slippers, Daily maid service, Room service, Wireless Internet access (Complimentary), Hair dryer, Shower only, Spa tub, Makeup / shaving mirror, Complimentary toiletries, Flatscreen television, Cable / Satellite television channels, CD player, DVD player, MP3 player docking station, Telephone, Voice Mail, Wake-up Calls, Premium bedding, Sofa bed

Description

There's no experience on the Yucatán Peninsula that compares to the one you'll have at the Hacienda Tres Ríos Resort, Spa & Nature Park. This luxury all-inclusive resort is nestled in a 326-acre ecopark in the Riviera Maya, just 45 minutes south of Cancun International Airport. The mission of the Hacienda Tres Ríos is to take Mexican and Mayan traditions of the past and turn them into accessible experiences for guests of the present -- all while utilizing methods of sustainable tourism to protect the region's natural beauty.

The Hacienda Tres Ríos opened in 2008. Today it's one of five resorts at the Tres Ríos ecopark. It boasts 273 suites -- ranging from 645-square-foot junior suites to 2,063-square-foot two-bedroom suites. All of them were built using native materials, and they feature breathtaking views of the Caribbean Sea. Plus, these suites include modern amenities like flat-screen TVs with satellite service, marble floors, air conditioning, complimentary high-speed internet access, robes and slippers, Egyptian cotton linens and cedar furniture.

In addition to the warm hospitality and luxurious accommodations at the Hacienda Tres Ríos, guests will enjoy an all-inclusive holiday complete with decadent dining and activities that can be found nowhere else in the world.

The incredible gourmet experience at the resort begins with Casa Las Islas. Breakfast, lunch and dinner are served buffet-style featuring a delicious selection of foods from around the world. There are also several specialty restaurants on the premises. El Alebrije celebrates Mexican cuisine by blending exotic flavors. Some of its specialties are sea bass, fresh tuna, duck and lamb -- as well as unique desserts like chipotle crème brûlée and sweet potato cake. Porto Bello offers Italian dining at its finest and Kotori blends Chinese, Japanese and Thai ingredients to create an unusual Asian-fusion cuisine. Great steak, hamburgers and popular bar foods can be enjoyed at the Hacienda Grill. Fresh wood oven-baked pizza is served at Il Forno Pizzeria and the most delicious desserts imaginable are baked at the Pâtisserie Café de Paris. Plus, you'll find great liquid libations mixed in Victory Sports Bar and on the Martini and Tea-time Terrace.

If you want to be pampered, visit the Ya'ax Ché Spa. This facility, which is named for the Mayan tree of life, strives to restore your energy by reconnecting your spirit, mind and body. There are holistic activities, hydrotherapy areas, massage suites for individuals and couples, a beauty salon and a state-of-the-art fitness center. The staff is dedicated to the absolute comfort and relaxation of guests, so you're sure to leave feeling refreshed and rejuvenated. Many of the treatments utilize unusual natural ingredients such as lemon grass, jasmine, aloe, sesame, organic honey and rainforest flowers. If you want a truly unique native experience, the Ya'ax Ché Spa offers the Temazcal ritual. This cleansing process takes place in an authentic sweat house that was built by the Nahua Aztec people beside the sacred waters of Cenote Manatí.

As a guest at the resort, you're allowed exclusive use of the Tres Ríos ecopark, which is home to 120 species of plants and 90 species of animals. You can enjoy bicycling through the jungle, snorkeling in cenotes, kayaking on the rivers or relaxing on a white sand beach. Interpretive guided tours are offered on a variety of topics -- everything from the reforestation process to botanical gardening. The Kids' Club provides numerous daily activities for children and teens in the ecopark, beach and pool area. The resort also features two swimming pools and yoga and Pilates classes. There are even lessons in making cocktails, sushi and towel decorations.

The Hacienda Tres Ríos is located near other popular attractions on the Yucatán Peninsula including championship golf courses, ancient Mayan archaeological sites and the second largest coral reef in the world, which offers spectacular snorkeling and scuba diving. The concierge can help you make arrangements for these activities and more.

The resort offers many other services as well. Along with a concierge, business center and video library, there are laundry services, ATMs, a first-aid clinic and babysitting. Entertainment and live music are provided nightly. Several shops are located on the premises. Plus, also unique to the Hacienda Tres Ríos is its Exit Lounge. This is a private area for guests to enjoy while awaiting airport transportation.

There is no other place like this to relax and indulge while exploring the natural beauty and culture of Mexico. A stay at the Hacienda Tres Ríos is guaranteed to be a vacation experience unlike any other.

Hotel Details

Number of Rooms: 273.
All-Inclusive Options Available: Yes, the all-inclusive plan includes unlimited meals and snacks along with premium national and imported alcoholic beverages at all of the resort's restaurants and bars, in-room wireless internet access, a minibar that's stocked daily, 24-hour room service, a warm farewell in the Exit Lounge after checkout, access to a video library, full-service concierge, evening entertainment, Kids' and Teens' Club activities, access to the private beach, use of two swimming pools, access to the fitness center and all of its classes, a 30-minute massage at Spa Ya'ax Ché, access to the Tres Ríos ecopark, the SenseAdventure activity, bike tours, garden and nursery tours, snorkeling and kayaking in the rivers and cenotes, taxes and tips.
On the Beach: Yes. The Hacienda Tres Ríos is nestled in a 326-acre nature park that includes a pristine white sand beach.
Adult Only: No.
Restaurants: The Hacienda Tres Ríos offers several restaurants, a sommelier (wine steward) and 24-hour room service. The main restaurant, Casa Las Islas, features an international buffet. Four specialty restaurants range in taste from Italian (Porto Bello) and Mexican (El Alebrije) to French (Pâtisserie Café de Paris) and Asian (Kotori) cuisine. The Hacienda Grill offers burgers, steaks and bar foods for lunch and dinner. Fresh wood oven-baked pizza is served in Il Forno Pizzeria. There are also several wonderful bars including two deli/bars, the Victory Sports Bar, a lobby bar, a spa juice bar, a tropical bar and the Martini & Tea-time Terrace. Personalized white-glove private dining experiences can also be arranged.
Entertainment: Live music is offered at the resort nightly. Other entertainment includes the Mayan Show, the Fire Show, a casino night, a dancing contest and a karaoke night.
Nightlife: The Hacienda Tres Ríos has a wide choice of bars for casual gatherings, parties or romantic moments. The Martini & Tea-time Terrace is one great venue for enjoying mixed drinks. Guests will also discover a spirited sports bar and a place to dance to live music. On Wednesday nights, a Caribbean party with a buffet and live music is held on the beach. There are other nightly entertainment events as well.
Attractions: There are all kinds of activities and adventures available to guests at the Hacienda Tres Ríos – many of which include education and awareness about the environment and local culture. The 326-acre nature park boasts rivers, an estuary, 10 cenotes and a white sand beach. Among the manmade facilities are two swimming pools, a spa and fitness center, a nearby yacht club and an equestrian center. Guests can enjoy bicycling, snorkeling, swimming, kayaking and bird watching. There are extensive daily activities programs for both young kids and teens. Guided ecopark excursions include a cenote walking tour, a nursery tour, a jaguar tour, a trigrillo tour, a coati tour, the signature SenseAdventure tour and a jogging tour. Classes and demonstrations range from tequila tasting and cooking to fruit carving. A golf course is also in the vicinity. Plus, visitors are welcome to explore other towns and attractions located along the Riviera Maya – from resort destinations like Cancún and Playa del Carmen to fishing villages like Paamul and Akamul.
Pool: Yes, there are two huge swimming pools and several outdoor Jacuzzis.
Health Club or Fitness Equipment: Yes, there's a full-service gym and exercise center on site that offers a wide range of equipment including eight cardiovascular stations and eight weight training stations.
Tennis Courts: No.
Spa: Yes. The renowned Ya'ax Ché Spa is located here. Services are based on the Mayan belief that everyone is connected to each other and to nature. In fact, Ya'ax Ché even means "the Mayan tree of life." All of the treatments aim to restore energy by reconnecting the body, mind and spirit. In order to achieve this, a person must seek nature to find harmony within. The treatments at Ya'ax Ché Spa are enriched by applying traditional, natural ingredients such as lemon grass, lime, jasmine, aloe, cocoa, sesame, organic honey and rainforest flowers. Harmony is fostered with sacred sounds, herbal baths, quartz and stones. The rituals combine ancient wisdom with modern treatment principles for renewed energy and physical, mental and spiritual balance. The Ya'ax Ché Spa provides a combined area for men and women that includes a whirlpool, a sauna room with mint inhalation, a steam room with eucalyptus inhalation and a pressure shower of water and chlorophyll. Along with a full menu of body wraps, facials and massages, there are special massage suites for couples. Pedicures and manicures are available in the beauty salon. Other unique facilities include the Temazcal.
Shops: Yes, there's a tobacco shop, a gift shop, a boutique and a jewelry store.
Wedding Services: Yes, the resort offers services for weddings, renewals of vows, honeymoons or anniversary celebrations. Ceremonies can be held at sunset on the beach or amid other amazing settings such as the natural rivers and cenotes. Among the preplanned packages are Beachside Romance (a surfside ceremony and reception), Mayan Magic (a ceremony at the edge of a cenote with the bridal party floating downstream in a kayak to a beachside reception) and Cenote Wedding (a ceremony with the backdrop of a beautiful cenote). A professional wedding coordinator is on staff to help with all of the planning.
Business Center: No.
Convention Rooms: The Hacienda Tres Ríos has a ballroom and other expansive facilities like its natural wonderland to host all kinds of business activities. Groups of up to 560 people can be accommodated. Audiovisual equipment, video conferencing, simultaneous translation services and high-speed internet are available in all of the meeting areas for an extra charge.
Concierge: Yes, there is concierge service available around the clock.
Child-care Facilities: Yes, there are both Kids' and Teens' Club facilities that offer a variety of age-appropriate activities. Babysitters are also available upon request.
Room Service: Yes, there is 24-hour room service.
Maid service: Yes.
Luggage service: Yes.
Pets Allowed: No.
In-Room Internet Access: Yes, high-speed internet service is available in the rooms at no charge.
Complimentary Breakfast: Yes, breakfast is included in the all-inclusive plan.
Multilingual Staff: Yes.
24-hour Front Desk: Yes.
Doorman: Yes.
Security: Yes.
Currency Exchange: No.
Elevators: Yes.
Safe-deposit boxes: Yes.
Parking Garage: Yes.
Free Parking: Yes.
Shuttle Service to the airport: Yes, with an additional charge. The Exit Lounge is the perfect area where guests can wait for their transportation to arrive.
Wheelchair Accessible Rooms: Yes.
Check-in Time: 3 p.m.
Check-out Time: 12 p.m.
Minimum Age to Reserve a Room: 18.
Policies: The maximum total number of guests (adults and children) in a room is four. The maximum number of guests in a multi-room suite varies.
Incidental Charges: The hotel requires a credit card for incidental charges.

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