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RIU Palace Mexico - All Inclusive

1437 Traveler Reviews

The RIU Palace Mexico is located in the exclusive Playacar resort area, overlooking the Caribbean, just minutes from Playa del Carmen.

Avda. Xaman-Ha, Manzana 3, Lote 4, Condominio Playacar

Playa del Carmen

77710 Playa del Carmen, ROO

Room Descriptions

Junior Suite- All Inclusive

This suite has either a king or two double beds. There is a balcony or terrace with a garden view as well as a small sitting area. The furnishings are stately yet comfortable. In addition to a liquor dispenser, there's a minibar that is restocked regularly. Other amenities include a large electronic in-room safe, a flat-screen satellite TV, central air conditioning and a ceiling fan.

The bathroom has a shower only and a bidet.

The all-inclusive amenities include:

All meals (breakfast, lunch and dinner) and snacks (available 24 hours a day) at the resort's restaurants. For additional lunch options and snacks, choose from a selection of restaurants at all of the RIU hotels in Playacar.
Unlimited local and imported beverages available 24 hours a day.
Drink service at the pool.
Access to all bars at the RIU hotels in Playacar.
Regularly restocked minibar and liquor dispenser.
Sports and activities including table tennis, volleyball and tennis.
One introductory scuba diving lesson in the pool.
Use of the gym, sauna and hot tub.
Nonmotorized water sports equipment including snorkeling, kayaking, body boarding, windsurfing and catamarans.
Daytime entertainment program for children ages 4-7 and 8-12 at RIULand
Daytime entertainment program for adults.
Live music, shows and RIU evening entertainment.
Complimentary entrance and drinks in La Piñata nightclub at the RIU Tequila (open every night).
All taxes and gratuities.

Not included as part of the all-inclusive amenities are champagne, wine or liquor by the bottle; transportation to companion resorts; motorized water sports; babysitting services and airport transfers.

Amenities Include: All-Inclusive Options Available, Air conditioning, Coffeemaker, Iron / Ironing board, In-room safe, Mini bar, Alarm clock, Balcony, Climate control, Complimentary bottled water, Daily maid service, Turndown service, Room service, Hair dryer, Shower only, Complimentary toiletries, Flatscreen television, Cable / Satellite television channels, Radio, Telephone, Wake-up Calls

Junior Suite Courtyard - All Inclusive

This suite has either a king or two double beds. There is a balcony or terrace with a lovely courtyard view as well as a small sitting area. The furnishings are stately yet comfortable. In addition to a liquor dispenser, there's a minibar that is restocked regularly. Other amenities include a large electronic in-room safe, a flat-screen satellite TV, central air conditioning and a ceiling fan.

The bathroom has a shower only and a bidet.

The all-inclusive amenities include:

All meals (breakfast, lunch and dinner) and snacks (available 24 hours a day) at the resort's restaurants. For additional lunch options and snacks, choose from a selection of restaurants at all of the RIU hotels in Playacar.
Unlimited local and imported beverages available 24 hours a day.
Drink service at the pool.
Access to all bars at the RIU hotels in Playacar.
Regularly restocked minibar and liquor dispenser.
Sports and activities including table tennis, volleyball and tennis.
One introductory scuba diving lesson in the pool.
Use of the gym, sauna and hot tub.
Nonmotorized water sports equipment including snorkeling, kayaking, body boarding, windsurfing and catamarans.
Daytime entertainment program for children ages 4-7 and 8-12 at RIULand
Daytime entertainment program for adults.
Live music, shows and RIU evening entertainment.
Complimentary entrance and drinks in La Piñata nightclub at the RIU Tequila (open every night).
All taxes and gratuities.

Amenities Include: All-Inclusive Options Available, Air conditioning, Coffeemaker, Iron / Ironing board, In-room safe, Mini bar, Alarm clock, Balcony, Climate control, Complimentary bottled water, Daily maid service, Turndown service, Room service, Window opens, Hair dryer, Shower only, Complimentary toiletries, Flatscreen television, Cable / Satellite television channels, Radio, Telephone, Wake-up Calls

Suite- All Inclusive

This suite has two double beds and boasts a dressing room. There is a balcony or terrace with a garden view as well as a large integrated sitting area with a sofa, upholstered chair and coffee table. The furnishings are refined yet comfortable. In addition to a liquor dispenser, there's a minibar that is restocked regularly. Other amenities include a large electronic in-room safe, a flat-screen satellite TV, central air conditioning and a ceiling fan.

The bathroom has a shower along with a bidet.

The all-inclusive amenities include:

All meals (breakfast, lunch and dinner) and snacks (available 24 hours a day) at the resort's restaurants. For additional lunch options and snacks, choose from a selection of restaurants at all of the RIU hotels in Playacar.
Unlimited local and imported beverages available 24 hours a day.
Drink service at the pool.
Access to all bars at the RIU hotels in Playacar.
Regularly restocked minibar and liquor dispenser.
Sports and activities including table tennis, volleyball and tennis.
One introductory scuba diving lesson in the pool.
Use of the gym, sauna and hot tub.
Nonmotorized water sports equipment including snorkeling, kayaking, body boarding, windsurfing and catamarans.
Daytime entertainment program for children ages 4-7 and 8-12 at RIULand
Daytime entertainment program for adults.
Live music, shows and RIU evening entertainment.
Complimentary entrance and drinks in La Piñata nightclub at the RIU Tequila (open every night).
All taxes and gratuities.

Suite Jacuzzi- All Inclusive

This suite has two double beds and boasts a dressing room. There is a balcony or terrace with a garden view and a hot tub. A large integrated sitting area features a sofa, upholstered chair and coffee table. The furnishings are refined yet comfortable. In addition to a liquor dispenser, there's a minibar that is restocked regularly. Other amenities include a large electronic in-room safe, a flat-screen satellite TV, central air conditioning and a ceiling fan.

The bathroom has a shower along with a bidet.

The all-inclusive amenities include:

All meals (breakfast, lunch and dinner) and snacks (available 24 hours a day) at the resort's restaurants. For additional lunch options and snacks, choose from a selection of restaurants at all of the RIU hotels in Playacar.
Unlimited local and imported beverages available 24 hours a day.
Drink service at the pool.
Access to all bars at the RIU hotels in Playacar.
Regularly restocked minibar and liquor dispenser.
Sports and activities including table tennis, volleyball and tennis.
One introductory scuba diving lesson in the pool.
Use of the gym, sauna and hot tub.
Nonmotorized water sports equipment including snorkeling, kayaking, body boarding, windsurfing and catamarans.
Daytime entertainment program for children ages 4-7 and 8-12 at RIULand
Daytime entertainment program for adults.
Live music, shows and RIU evening entertainment.
Complimentary entrance and drinks in La Piñata nightclub at the RIU Tequila (open every night).
All taxes and gratuities.

Amenities Include: All-Inclusive Options Available, Air conditioning, Coffeemaker, Iron / Ironing board, In-room safe, Mini bar, Alarm clock, Balcony, Climate control, Complimentary bottled water, Robes, Daily maid service, Turndown service, Room service, Hair dryer, Shower only, Complimentary toiletries, Flatscreen television, Cable / Satellite television channels, Radio, Telephone, Wake-up Calls

Description

Decorated with classic Mexican hacienda details, the RIU Palace Mexico is an elegant five-star property located in the exclusive Playacar resort area just minutes from the picturesque town of Playa del Carmen, the 18-hole Playacar Golf Course and some of the most beautiful beaches in the world. The all-inclusive hotel offers 434 deluxe guest rooms and a wide range of fine amenities and activities.

When it comes to dining there are six restaurants to choose from. Guests have the option of eating poolside, beachside, in air-conditioned dining rooms or on outdoor terraces. The restaurant choices range from a casual American-style buffet to restaurants featuring Mexican, Japanese and Brazilian cuisine. Guests can also take advantage of the hotel's exchange privileges program, which allows access to all other sister properties in the RIU resort complex. Guests can enjoy lunches, snacks and beverages at partner properties including the RIU Playacar, RIU Yucatán and RIU Tequila. As part of the all-inclusive plan, guests also get domestic alcoholic and non-alcoholic beverages and unlimited access to their minibar and in-room liquor dispenser.

There are countless activities to enjoy at the hotel including tennis, volleyball, kayaking, body boarding, windsurfing, snorkeling and an introductory scuba diving lesson in the pool. The RIU Palace Mexico also features a gym where guests can work up a sweat before relaxing in the pool, hot tub or sauna.

Those who like the sun will enjoy soaking up rays at the hotel's two pools, hot tub or sun terrace. Complimentary sun loungers, towels and parasols are provided by the pool. Families can take advantage of the resort's kids' club and children's playground and pool. The Kids' Club features a daily program with supervised activities for children ages 4-12.

Along with luxurious amenities and a prime spot for soaking up some sun, the RIU Palace Mexico also offers various wedding packages where guests can celebrate their special day surrounded by tropical vegetation and a beautiful white sand beach. Whether you want a religious ceremony or you want to renew your wedding vows in paradise, the RIU Palace Mexico has an assortment of wedding options that will make your special day feel like a fairy tale ending.

With all this at your fingertips it's tempting to want to spend your entire vacation just relaxing by the pool, but surrounding the hotel are not-to-be missed sights.

Located in the heart of a tropical jungle, the RIU Palace Mexico is near the Mayan ruins of Cobra, one of the most historic sites in the region. The site was once inhabited by 40,000 people between the years 800 and 1100. Standing 42 meters high, the Great Pyramid is another amazing relic from the past. It is the tallest structure in the Yucatán Peninsula, offering a spectacular view from the top.

Along with these historic ruins, guests can also enjoy the area's immaculate beaches. Surrounded by a large coral reef, this area offers the perfect seascape for snorkeling and scuba diving. In Playa del Carmen and the surrounding area there are many cenotes, water bodies and sink holes that run through underground caverns. Guests can experience the world's largest system of underground caves at Nohoch nah Chich. Xcaret is another cenote located a few kilometers from Playa del Carmen. Here, guests will experience beautiful turquoise waters populated by red flamingos and a natural lagoon suitable for diving.

Aside from all the sightseeing, guests will want to make time for a stop at Calle Mexicana or "Mexican Street" during their stay. This famous street features an array of specialty boutiques where you can purchase some of the area's signature wares. You'll also find several bars and restaurants where you can enjoy a cerveza and some authentic Mexican cuisine.

Hotel Details

Number of Rooms: 434.

All-Inclusive Options Available: Yes. The all-inclusive package includes all meals and snacks, beverages, restocked minibar and liquor dispenser, room service, sports and activities, daytime entertainment for kids age 4-12, daytime entertainment for adults, live music, shows or RIU evening programs, entrance to La Piñata nightclub at the RIU Tequila resort, all taxes and gratuities.

On the Beach: Yes.

Adult Only: No.

Restaurants: Yes. The hotel has Don Julian (international), Miyagi (Japanese), Brazilian Rodizio (Brazilian), Krystal (Spanish fusion), La Traviata Steakhouse (Italian for lunch, steakhouse for dinner) and El Patio (lunch buffet on the beach).

Entertainment: Yes. The all-inclusive plan features daily entertainment and activities for adults and children and nightly shows and entertainment.

Nightlife: Yes. There are nightly shows and entertainment. Through the all-inclusive plan guests get complimentary entrance and drinks at La Piñata disco at sister property RIU Tequila and at La Espuela disco at the other sister property RIU Yucatán.

Attractions: Yes. On-site activities include swimming, tennis, table tennis, volleyball, windsurfing, kayaking, body boarding, snorkeling equipment, sauna, hot tub and gym.

Pool: Yes. Complimentary sun loungers, towels and parasols are provided by the pool. There is a separate children's pool.

Health Club or Fitness Equipment: No, but guests have complimentary access to the gym at Renova Spa located within walking distance on Mexican Street.

Tennis Courts: Yes.

Spa: No, but guests have access to Renova Spa located within walking distance on Mexican Street. The spa features a wide range of beauty treatments and massages. It also has two spa tubs.

Shops: Yes.

Wedding Services: Yes. Additional fees apply.

Business Center: No, but business services are offered.

Convention Rooms: Yes.

Concierge: Yes and touring booking services are also offered.

Child-care Facilities: Yes, the Kids' Club offers supervised activities for children ages 4-12. There is a playground and children's pool on site. Babysitting services are also available at the resort for an additional surcharge.

Room Service: Yes, there is 24-hour room service.

Maid service: Yes.

Luggage service: Yes.

Pets Allowed: No.

In-Room Internet Access: No.

Multilingual Staff: Yes.

Security: Yes.

Currency Exchange: No, but guests have access to the national currency from ATMs installed in the hotel.

Elevators: Yes.

Safe-deposit boxes: Yes.

Parking Garage: Yes.

Free Parking: Yes.

Shuttle Service to the airport: Yes, for an additional charge.

Check-in Time: 3 p.m.

Check-out Time: Noon.

Minimum Age to Reserve a Room: 21.

Policies: The maximum total number of guests (adults and children) in a room is four. The maximum number of guests in a multi-room suite varies.

Incidental Charges: The hotel requires a credit card for incidental charges. Incidental charges include airport transfers, spa and beauty treatments, optional outside tours, motorized water sports, snorkeling tours, scuba diving certification and trips, telephone, fax and internet charges, business services, laundry service and babysitting service.